QOS Consulting – Our History, Vision & Updates Our success comes from the solid working relationships we have developed over the years with our customers. We are proud of the trust given to us and grateful for the opportunity to service. Explore below to see why you are in good hands with QOS Consulting.
QOS Consulting is a technology firm dedicated to offering reliable cost effective IT services and solutions. QOS Consulting is located in Illinois and serves the greater Chicago area. QOS Consulting also offers on-demand specialists to aid with emergencies. With full-time expert staff, we match our skills and your assets to meet your company’s technology needs for less than the cost of hiring internal resources. We compliment existing technology infrastructure and resources or provide fully managed end to end services and solutions. Through analyzing monthly and annual cost expenditures we can identify areas in which to reduce costs. Our vendor negotiation experience assures clients that they have an advocate on their side.
Not all managed service providers are the same. See what makes us different then the rest.
Everything starts with simple accountability. From the time our associates enter your work request and through to its resolution, our process is simple and holds our staff accountable for its completion. All requests are monitored and reviewed daily by team leads.
Trained on proper customer support and de-escalation skills, our associates provide personable and kind support to all our clients. We understand that often when opening a support request, frustration is present from the start. Our team calms and reassures.
Both shared and dedicated support options are available to meet your business specific needs. All outages are reported to our 24x7x365 NOC and dispatched with urgency to restore critical services to your business. Service level agreements included.
All business share general things in common. The difference though are what make each business unique. Our solutions are designed to be tailored to your specific business needs. This flexibility also allows our packages and solutions to fit into almost all budgets.